The financing industry is becoming increasingly digitised as borrowers look for fast and easy ways to raise funds. Our automated digital lending software will help you streamline your loan management processes, from origination to repayment, with a system tailored to your needs.
Digital lending utilises online technology throughout the financing process. The involvement of digital platforms ranges, from simple online applications to full scale automated loan origination software. The introduction of digital technology into the lending industry started in 2005, and since then it has developed to become a keystone in today’s market. This is hardly surprising given the significant benefits to both lenders and consumers, including more convenient applications and faster processing of loans for seamless end-to-end management. For more information on the benefits check out our blog post comparing digital and traditional lending.
As digital lending software is increasingly adopted within the industry, businesses are likely to face three main challenges: process, data and organisational challenges.
Firstly, traditional lending often relies heavily on manual processes that are slow and have a negative impact on the customer journey. This reliance on manual processes also impacts business efficiency and bottom lines as larger numbers of staff are required to complete the loan process. Digital lending software allows for an almost fully automated process enabling businesses to reduce the time it takes to process an application, improve the customer journey and increase business efficiency. However, in order to implement the move to digital forms of lending, employees at all levels within the organisation must be ready to adapt to this new methodology.
The second biggest challenge firms face in the move to increased digitisation is data. Many firms rely on multiple servers and storage sources to store customer and business data. These older data storage methods are not equipped to meet the real-time demands of new digital lending software. Therefore, initial groundwork must be undertaken to ensure all relevant data is transferred to secure servers online that can instantly interact with the digital lending software. It is likely that this work will be manual and will rely on a joint effort from employees. Once this initial work to transfer the data to digital sources is complete, both customers and employees will benefit from smoother and more efficient digital lending services.
The third challenge businesses face during the digitisation process is organisational. For those in the lending industry there are multiple stakeholders involved whose needs must be satisfied. If stakeholders are not working together towards a common goal as they are too focused on their independent objectives, the digital transformation process can be challenging. It is vital that all stakeholders across the business are willing to collaborate and work together to improve the digital lending process. Only when all stakeholders are working together to achieve a common goal will the transition to digital lending software be smooth.